![]() This is where you should do some small scale message testing. Simple, Cheap, but Effective Message Testing This will give you the key themes and emotions that people are discussing their needs.Īfter you have a decent understanding of how they discuss their needs, you can craft 1 or 2 benefit statements that tell them how you solve that need in a differentiated way. Find a natural language processor and use it to conduct sentiment analysis.Select your target audience and platform.Find a social media listener or scraper.This requires more information than we can cover in this post. There are several tools available, but they can be costly. The challenge is how to scrape it all and analyze it. Your customers are out there every day providing information about themselves. One simple way to understand and mine potential insights comes by scanning social media. The insight is about uncovering and understanding the genuine need of your target audience.įew customers will go around with “I need X” written on their sleeves. A persona is an archetype–based on observed patterns and behaviors, not a stereotype – a simple reduction without a basis in fact.Īn insight expresses the emotional need of the target, which, when met, has the power to change the target’s behavior. This isn’t an actual person, per se, but he or she is relatable and believable. The classic definition of a persona is the public face a person presents. Persona is the Personification of the Ideal Customer It’s important to understand your parameters so you can focus on identifying your ideal customer. For other small businesses, it comes down to the cost to service disparate groups of customers. ![]() ![]() Therefore, it is important to understand your target audience and the extent to which you can realistically reach them.įor many local businesses, it comes down to geography. Depending on the size of that market, it may or may not be realistic to reach them all. The target audience encompasses the entire target market. Target Audience is all Potential Customers Subsequently, how you craft your message so they understand how you meet those needs. After this point, some money will need to be invested to confirm the hypotheses you made about your target market, especially regarding how the target audience articulates their needs. Up to this point, the only cost involved has been time. For all the segments you have identified, it is important to evaluate each segment to see where the need for your product or service is greatest, and where you are in a unique position to provide it.
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